Frequently asked questions
Sizing
Men's:
Please check description for style specific sizing information before referring to our general sizing information.
Broad Square Toe: Half-Size down from regular shoe size.
Mustang Toe: Full-Size down from regular shoe size. This one is a lot more roomier in the in-step, D width, but fits our EE customers.
What is the return policy?
Purchases both on CHEROSBOOTS.COM or In-Stores are EXCHANGE ONLY.
When will I get my order?
We will work quickly to ship your order as soon as possible. Orders processed by 12PM Monday through Friday will be fulfilled and dropped off for delivery same day. Ground Advantage can take from 2-5 business days depending on location, and Priority Mail can take 1-3 days. The United States Postal Service is our preferred carrier but we also offer other options for your own preference.
NOTE: This does not apply to custom belt orders which take approximately 2-3 weeks before shipping.
Where are your products manufactured?
Chero's Premium Exotic Boots are hand-crafted in the leather capital of the world, Leon, Guanajuato, Mexico.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. Our Non-Sale Chero's Premium Exotic Boots ship for free via USPS Ground Advantage, and if you're close enough to us you'll get lucky and get an option for free USPS Priority delivery.
